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We’re looking for an IT Security Manager to lead our internal IT Support team while driving security compliance initiatives across the company. This is a critical leadership role that ensures Transcenda remains secure, resilient, and aligned with modern security practices and client requirements.
Must Haves:
- 5+ years of experience in IT Security, Compliance, or related fields, including 2+ years managing IT or Security teams.
- Strong understanding of global security frameworks (e.g., ISO 27001, SOC 2, NIST).
- Experience working with distributed, remote-first teams and managing security at scale.
- Hands-on knowledge of identity and access management, endpoint protection, and cloud security tools (e.g., Google Workspace, MDM, VPN, SSO).
- Strong organizational skills, attention to detail, and the ability to manage multiple security initiatives in parallel.
- Fluent English and excellent communication skills, especially when engaging cross-functional stakeholders and clients.
Nice to Have:
- Prior experience in a fast-growing technology services or outsourcing company.
- Certifications such as CISSP, CISM, or ISO 27001 Lead Implementer/Auditor.
- Experience with compliance automation tools (e.g., Vanta, Drata, Tugboat Logic).
- Familiarity with client-facing security reviews, questionnaires, and due diligence processes.
Key Responsibilities:
Security Compliance & Risk Management
- Own and maintain Transcenda’s security compliance programs across client agreements, internal systems, and third-party services.
- Ensure adherence to global security standards (e.g., ISO 27001, SOC 2, GDPR) and lead internal and external audits.
- Collaborate with Legal, HR, and Delivery teams to ensure all contractual security obligations are met.
- Conduct regular risk assessments, gap analyses, and security posture reviews.
IT Operations Leadership
- Manage and mentor the IT Support team, ensuring timely and effective technical support for all team members globally.
- Oversee the onboarding and offboarding process from a security and access management perspective.
- Ensure effective asset management, device security, and software licensing compliance.
Security Strategy & Practices
- Establish and evolve security policies, procedures, and awareness programs across the organization.
- Lead incident response planning and execution in case of security breaches or vulnerabilities.
- Monitor industry trends, threats, and evolving technologies to proactively strengthen our security posture.
- Partner with Engineering and Operations to align security with business goals and scalability.
