Own your future
Our culture isn’t something people join, it’s something they build and shape. We believe that every person deserves to be heard and empowered. If you’re on the fence about whether you’re a fit, we say go for it. Let’s build something great together.
Must haves
- Excellent client-facing and internal communication skills. Ability to build long-term client relationships. Fluent English.
- 5+ years of experience as a Product Manager/Project Manager or within a similar role in an IT outsourcing environment.
- Problem-solving aptitude.
- Creative and entrepreneurial spirit, self-starter, and analytical thinker.
- Deep understanding and compassion for users, ability to analyze and use data to inform decisions.
- Experience working with remote / 3rd party team members in an Agile environment within globally distributed teams.
- Proven track record of driving user growth and engagement through experimentation, preferably across multiple platforms (mobile and web).
- Understanding the technical intricacies of the product and integration capabilities with other products on their portfolio.
- Capability of developing a big-picture product strategy for meeting user needs, selling it, and then working out the details to get the plan over the finish line.
- Understanding of how software development works and how best to interact with engineering and design teams.
- Experience and understanding of Agile software development principles.
As a plus
- Knowledge of project management principles and ability to own multiple products simultaneously.
- Understand APIs, their usage, and their impact on platforms and ecosystems.
- Experience with reading code, coding, or understanding data.
- Atlassian suite (Jira, Trello, Bitbucket, Confluence) and Slack for team collaboration.
Key responsibilities
- Conduct discovery, user research, competitive analysis, etc., to develop product requirements and inform the roadmap.
- Gain a deep understanding of customer experience, identify and fill product gaps, and generate new ideas that grow market share, improve customer experience, and drive growth.
- Translate product strategy into detailed requirements and prototypes.
- Suggest ways to track product use and impact on end-users.
- Drive product launches, including working with public relations teams, executives, and other product management team members.
- Lead a cross-functional team of developers, QA, and BAs to successful delivery using Agile methodologies (Scrum, Kanban).
- Project Management - planning, executing, and leading projects while managing internal teams and client stakeholders.
- Client and Stakeholder Communication: Act as a bridge between the technical team and non-technical stakeholders, including clients, executives, and other departments. Communicate project progress, issues, and outcomes effectively, manage expectations, and ensure client satisfaction.
- Collaborate with stakeholders to understand the product vision, strategy, and roadmap for the product.
- Prioritize, define, and oversee the development of new features, enhancements, and integrations.
- Work closely with the engineering, design, and QA teams to ensure that product development aligns with the defined specifications and quality standards.
- Address technical challenges, system outages, or performance issues, and collaborate with the engineering team to find and implement solutions.
